Privacy Policy

Nestaro Global (“we”, “us”, “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, or engage our services.

By using our website or services, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following types of personal information:

a) Information You Provide Voluntarily

• Name

• Phone number

• Email address

• Travel preferences and requirements

• Destination interests and travel dates

• Any details shared through enquiry forms, emails, phone calls, or messages

b) Information Collected Automatically

• IP address

• Browser type and device information

• Pages visited on our website

• Basic usage data through cookies or analytics tools (if enabled)

We do not knowingly collect personal information from minors unless provided by a parent or legal guardian.

2. How We Use Your Information

We use the information collected to:

• Respond to enquiries and provide travel consultation

• Design and customise travel itineraries

• Communicate proposals, confirmations, and service updates

• Coordinate with third‑party travel service providers (hotels, transporters, experience operators)

• Improve our website and services

• Comply with legal or regulatory requirements

We do not sell or rent your personal information to third parties.

3. Sharing of Information

Your information may be shared only when necessary, including:

• With travel service providers for booking and coordination purposes

• With technology or communication partners assisting our operations

• When required by law, regulation, or legal process

All such sharing is done on a need‑to‑know basis and solely for service delivery.

4. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.

While we strive to secure your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

Personal information is retained only for as long as necessary to:

• Provide our services

• Comply with legal, accounting, or regulatory obligations

• Resolve disputes and enforce agreements

Once no longer required, data is securely deleted or anonymised.

6. Cookies & Website Tracking

Our website may use cookies or similar technologies to enhance user experience and analyse site performance. Cookies do not collect personally identifiable information unless you choose to provide it.

You may adjust your browser settings to disable cookies; however, this may affect website functionality.

7. Your Rights

You have the right to:

• Request access to your personal information

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data, subject to legal and operational requirements

• Withdraw consent for communication at any time

Requests can be made by contacting us through the Contact Us page.

8. Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of such external sites. Users are encouraged to review the privacy policies of those websites independently.

9. Changes to This Policy

Nestaro Global reserves the right to update or modify this Privacy Policy at any time without prior notice. The revised policy will be effective upon posting on our website.

Continued use of our website or services constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us via the Contact Us page on our website.